Contact us

If you have any feedback on this proposal please let us know.

Don't forget, the final decision on water and sewerage pricing in the ACT is the responsibility of the Independent Competition and Regulatory Commission (ICRC), and official comments on water and sewerage pricing should be directed to them.

Talk to us | 02 6248 3111

Email |   


Special Assistance

If you are deaf, or have a hearing or speech impairment, call the National Relay Service and ask for Icon Water on:

  • TTY users phone 133 677
  • Speak and Listen users phone 1300 555 727
  • Internet relay users connect to the National Relay Service
  • Video relay users choose the available NRS video relay contact on Skype (this service is only available 7.00am - 6.00pm, Mon – Fri, excluding public holidays)
  • SMS relay users phone 0423 677 767

Media contact | 0414 516 533

Email |


For up to date information on our services, network and projects follow us @IconWater

Office Locations

Service Centre
Opening hours: 8:00am-4:45pm
12 Hoskins Street
Mitchell ACT 2911

Head Office
Level 5, 40 Bunda Street
Canberra City ACT 2600 

Postal Address
GPO Box 366
Canberra City ACT 2601